Correct. We don't log the sites you visit, the IPs you connect to, or your DNS queries. We do store your account email, hashed password, device list, and a tamper-evident audit trail of security events (login, password change, device revoke). Full breakdown in the privacy policy.
Servers run RAM-only where possible β power loss wipes any in-flight state. Even with full physical access, there are no traffic logs to recover. Account data sits in our database, separated from any node and not linked to your traffic.
Privex VPN operates under EU privacy law (GDPR). We respond to lawful requests with what we have β which, for traffic, is nothing.
Client apps and the browser extension are open-source. Backend is closed today, but every protocol we use (WireGuard, OpenVPN, Xray, Squid) is itself open and audited.
Yes. Cancel from your account; access continues until the end of the current billing period. Within 14 days of first purchase you can also request a full refund.
Free: 1. Premium: 5. You can revoke any old device from Profile β My Devices any time.
All major credit and debit cards. Crypto support is in the works.
From the app: Profile β Account β Delete account. We honor GDPR Article 17 β full deletion is permanent and processed within 30 days.
WireGuard for speed. IKEv2 if your phone roams between Wi-Fi and LTE. Reality or VLESS+WS+TLS in DPI-heavy networks (school / office / restrictive countries). The Smart Location button picks for you.
Switch to Reality first. If that's also blocked, switch to VLESS+WS+TLS β it routes through Cloudflare and looks identical to ordinary HTTPS. Each protocol can be picked from the connection screen.
Premium and Ultra plans include streaming-optimized servers in the largest catalog markets. Best results come from picking the country that matches the catalog you want.
If your router supports WireGuard or OpenVPN client mode (OPNsense, OpenWRT, Asus Merlin, GL.iNet, Mikrotik) β yes. Generate a config from the dashboard and load it into the router.